Movage is introducing a first of its kind Customer Bill of Rights in the moving industry. The goal of Movage is to provide you with a great moving experience. Unfortunately, the moving industry is full of questionable practices and so called “rogue operators,” which is why we have created our own Movage Customer Bill of Rights. This Bill of Rights, detailed below, is our written commitment to provide you with honest, ethical, reliable service, without surprises or last minute changes.
We will hold ourselves accountable to these standards during your move. Should we inconvenience you by failing to live up to any of our commitments, you should know exactly what to expect from us.
You have the right to the following:
Sales
Service
100% Money Back Guaranteed
As our personal commitment to our customers that are used to enjoy the best service in the moving industry from Movage Moving you are entitled to a 100% money back guarantee. This satisfaction guarantee applies for each member of your moving crew.
If you (the customer) in the unlikely event experience any dissatisfaction with the moving service provided, please take full advantage of these rights and request to speak to someone in our corporate offices or the company president immediately.
These Rights are subject to Movage, Inc. Bill of Lading and apply only to moves performed by Movage, Inc.
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